Construction update: Richmond Rd, Fraser Ave watermain replacement, cycle track

5 05 2020

Distributed in hardcopy to neighboring residents, from the City’s public engagement site:

Richmond Road – Combined Watermain Replacement and Cycle Track

Construction notice (April 2020)

COVID-19 is an unprecedented situation and the City of Ottawa is committed to protecting our employees and our community. The City of Ottawa has reviewed the essential workplaces information provided by the Province; construction on critical infrastructure projects – including roads, bridges, sewer, water, transit and transportation – falls within the exemption. As such, at this time, the City is not suspending work on these types of projects.

The City is working closely with the industry and complying with restrictions and recommendations provided by municipal, provincial and federal health officials, as well as the Ministry of Labour, Training and Skills Development.

This notice is to provide an update that construction in your neighbourhood will be resuming late-April 2020. This work is being conducted to complete the rehabilitation of the watermains on Richmond Road and Fraser Avenue.

The project team encourages the residents and condominium property managers on Richmond Road and residents at the Fraser Avenue and Byron Avenue intersection to provide a name, address, email address, telephone number, and vehicle information including licence plate number to receive timely information about the project and potential impacts. Please contact the project team or call the City’s project manager, Max Ross at (613) 580-2424 extension 16011.

Who: The Contractor, Ottawa D-Squared Construction, will be performing the construction work for the City of Ottawa.

Why: Due to age and condition of the existing infrastructure, the City renewed the watermains on Richmond Road and Fraser Avenue in fall of 2019. This spring, the City will be returning to reinstate the roadway and adjacent land that was affected by the watermain construction work.

What: Work will involve the reinstatement of areas disturbed during construction including sidewalks and approaches to private driveways, final roadway asphalt paving, and landscaping reinstatement. Also, line painting for advisory bike lanes on Byron Avenue and an improved pedestrian crossing at the Byron Avenue and Wavell Avenue intersection will be constructed.

When: Construction is planned to resume late-April and is expected to be completed in summer 2020.

Where: The work will be conducted on:

  • Richmond Road between Fraser Avenue and Redwood Avenue
  • Fraser Avenue between Richmond Road and Byron Avenue
  • Byron Avenue between Broadview Avenue and Redwood Avenue


Accessibility is an important consideration for the City of Ottawa. The City makes every effort to provide access through and around construction sites. If you require special accommodation, please contact the On-Site Inspector or the Contractor’s Representative. Accessible formats and communication supports are available, upon request.

On-Street Parking and Traffic

During construction, Richmond Road, Fraser Avenue and Byron Avenue will experience temporary lane reductions during non-peak traffic hours. In the event multiple lanes are reduced to one, traffic control persons will be on site to direct traffic and will include police assistance at the Richmond/Byron intersection. Byron Avenue may temporarily close to traffic during non-peak traffic hours however, lanes and roads will re-open during peak traffic hours and at the end of each workday. Access to driveways and pedestrian facilities will be maintained during construction. Some on-street parking along Byron Avenue may temporarily be signed as no-stopping/no-parking permitted to accommodate construction work at that location.

On a temporary basis, due to COVID-19, all overtime parking, signed or unsigned, will no longer be enforced on residential streets until further notice. All other parking restrictions remain in effect, such as No Stopping, No Parking, Fire Route, Accessible Parking, hydrants, sidewalks to maintain emergency access and traffic flow. Stay up to date on the City’s Parking By-Law and guidelines.

The Contractor is required to ensure that homeowners and businesses have access to their properties. In the event access to your driveway is restricted due to construction activities, you will be contacted by the project team with further information.

Construction Disruptions

The Contractor will take every precaution to minimize interruptions to the everyday life of your family and/or operation of your business, but as you can appreciate, there may be some inconvenience during the course of the construction work, such as delays and traffic detours when travelling through the construction zone, noise, dust and vibration. We would like to thank you for your patience and co-operation.

For construction activity hours of work, the City of Ottawa follows provincial requirements and the City’s the Noise By-law (2017-255).

Contact Information

In the event of an emergency outside of normal working hours, please call the City at 3-1-1.

Should you have any inquiries, please contact:

City’s Project Manager
Max Ross(link sends e-mail), P.Eng.
Senior Engineer
Infrastructure Services
100 Constellation Drive, Ottawa, ON K2G 6J8
Tel: 613 580-2424, ext. 16011

Contract Administrator
Curtis Lambert(link sends e-mail), P.Eng.
Civil Engineer
J. L. Richards and Associates Ltd.
864 Lady Ellen Place, Ottawa, ON K1Z 5M2
Tel: (613) 728-3571 ext. 1274

Contractor’s Representative
Matt Iacobucci(link sends e-mail)
Project Manager
D-Squared Construction Ltd.
6811 Hiram Drive, Ottawa, ON K4P 1A2
Tel: (613) 316-7688

LRT Stage 2 Construction Update

26 04 2020


To view the latest construction updates on both the Confederation and Trillium lines press here.

COVID-19 Update from Ottawa Public Health

24 04 2020


April 23, 2020

To all Ottawa-area Community Associations,

Thank you to the residents of Ottawa who continue to support planking the curve – staying home and keeping physical distance. We can change the impact that this pandemic has on our city when we all work together. 

It is important to recognize that the COVID-19 situation is evolving very quickly. Please refer to to stay up-to-date on the latest information. 

The actions that members of your groups and organizations are taking will save lives and make a difference for your friends, family, neighbours, and colleagues. Remember that COVID-19 affects everyone: regardless of age and current health status. It is important for all of us to continue to practice physical distancing. This means:

  • Stay home as much as possible. Only leave your property for essential travel such as grocery shopping or visiting a pharmacy;
  • Stay at least 2 metres (6 feet) away from people outside of your household;
  • Wash your hands with soap and water thoroughly and often;
  • Do not touch your face with unwashed hands;
  • Clean phones and other devices, and frequently touched surfaces regularly.

For more information on physical distancing visit:


Medical masks and N95 respirators should not be worn by healthy community members.

Wearing non-medical masks may offer additional protection, especially when physical distancing is hard to maintain (e.g. in a grocery store, on the bus). Non-medical masks may include those that are made from cloth (for example cotton); those that have pockets to insert filters; and those that are used to cover other masks or respirators to prolong their use. Wearing a non-medical mask is NOT a replacement for physical distancing, hand washing, and monitoring your health.

For more information about the use of masks to prevent the spread of COVID-19, please visit:


Symptoms and Testing Criteria

If you are in distress (e.g. significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 9-1-1.

  • COVID-19 has common symptoms such as fever, cough, or difficulty breathing.
  • COVID-19 also has less common symptoms such as unexplained fatigue, delirium (a serious medical condition that involves confusion, changes to memory, and odd behaviours), falls, acute functional decline, worsening of chronic conditions, nausea, vomiting, diarrhea, abdominal pain, chills, headaches, croup, or loss of taste/smell.
  • COVID-19 may also present as new or worsening respiratory symptoms such as: sore throat, runny nose, sneezing, nasal congestion, hoarse voice, or difficulty swallowing

The following list of individuals are recommended to be tested for COVID-19 IF they have at least one common symptom of COVID-19 OR one less common symptom of COVID-19 OR one new or worsening respiratory symptom (see list of symptoms above):

  • Healthcare workers or staff who work in health care facilities and members of their households;
  • Residents and staff in long-term care homes, retirement homes, correctional facilities, homeless shelters, mental health institution, hospice, and other congregate living settings;
  • Hospitalized individuals and those who likely will be hospitalized;
  • Members of remote, isolated, rural, and/or indigenous communities;
  • Caregivers and care providers;
  • First responders such as firefighters, police, and paramedics;
  • Individuals with frequent healthcare contact such as patients with cancer or undergoing chemotherapy, dialysis therapy, pre- or post-transplant, pregnancy, and newborns.

The following list of individuals are recommended to be tested for COVID-19 IF they have at least one common symptom of COVID-19 such as fever, cough, or difficulty breathing.

  • Close contacts of confirmed or probable cases;
  • Returning international travelers who seek medical attention;
  • Critical infrastructure workers – this includes grocery stores, food services, maintenance and transportation workers, and utilities.

Patients who meet the criteria above will be tested for COVID-19, which involves taking a sample from the throat or nose with a swab.

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use the COVID-19 self-assessment tool to help determine how to seek further careBFD2.tmp

This revised testing criteria has been added to the Ottawa Public Health website:

Testing and Treatment Locations

Assessment Centre – Brewer Park
151 Brewer Way
Accessed from Bronson Avenue opposite Carleton University
Open 9 a.m. to 3:30 p.m., 7 days a week

COVID-19 Care Clinic – Moodie Location
595 Moodie Drive
Monday to Friday, 9 a.m. to 4 p.m.

COVID-19 Care Clinic – Heron Location
1485 Heron Road
Monday to Friday, 9 a.m. to 4 p.m.

Anyone with serious illness should never hesitate to go to Emergency Departments. The Ottawa-area hospitals all have capacity to provide emergency service to those who need it, and are using strict infection prevention and control measures.

Multilingual COVID Information

Ottawa Public Health is working to ensure all community members have access to important information to reduce the spread of COVID-19. We have developed a website with essential COVID-19 information offered in over 30 languages.


Supports for Victims and Survivors of Domestic Violence

Unfortunately, physical isolation has increased risk and incidence of elder, spousal, LGBTQ2, and child abuse. We want to encourage people to access the incredible resources available to help prevent and assist in these situations.

  • The Children’s Hospital of Eastern Ontario;
  • The Children’s Aid Society;
  • The Distress Centre of Ottawa 613-238-3311;
  • The Youth Services Bureau Crisis Line 613-260-2360 or visit;
  • Kids Help Phone 1-800-668-6868 or text #686868;
  • The Champlain Community Support Network’s resources for older Adults;
  • The Ottawa Police Service.

There is also a new program launched with the support of Crime Prevention Ottawa, “Unsafe At Home Ottawa,” a chat and text resource for people who feel trapped at home with someone who is abusive. To use this program, you can send a text to 613-704-5535 or chat online at


Helping children cope during the COVID-19 pandemic

Being apart from friends and family can be challenging for everyone. For children and teens, it can be even more difficult. It is important that everyone practice physical distancing, but this idea can be hard for young people to understand. Here are some things parents can do to help their children cope with this situation.

  • Reassure them that they are safe;

  • Encourage them to ask questions, and to talk about how they feel;

  • Be understanding – they may have problems sleeping, be upset, and need extra care and attention;

  • Remember that kids look to their parents to feel safe and to know how to respond – reassure them and let them know you’ll tackle this together;

  • Try to keep to normal routines and schedules – allow them to get outside and have supervised play. This is not a play date, so while out, remind them to keep 2 metres or 6 feet from others;

  • Encourage them to keep in touch with their friends or other kids their age through supervised video chats or phone calls;


Physical Distancing for Parents, Teens, and Children

Physical distancing involves taking steps to limit the number of people with whom you and your family come into close contact. As COVID-19 spreads from person-to-person through direct contact or over short distances by droplets through coughing or sneezing, this is critical to limit the spread of COVID-19 in the community. A person may also get COVID-19 by touching contaminated surfaces and then touching their mouth, nose, or possibly eyes. Though being apart from friends and family can be challenging even for adults, it can feel more like the end of the world for children and teens. Children can be more easily socially distanced than teens, who – quite frankly – push back more out of a need for greater independence.

The concept of physical distancing applies outside your home. Household contacts (people you live with) do not need to distance from each other unless they are sick or have travelled within the past 14 days. Physical distance and emotional distance are not the same. These recommendations are meant to keep physical space from other households, while staying emotionally connected!

Support for Older Adults

Ontario’s Chief Medical Officer of Health is strongly urging those over the age of 70 to stay at home and self-isolate. Follow these general instructions on self-isolation.A09.tmp

While seniors’ activity centres across Ottawa have shut down to limit the spread of COVID-19 among the vulnerable older adult population, senior/community centres continue to coordinate volunteers, plan meals, and reach out by phone.

Resources available:

For more information on activities and services, please visit our webpage for Older Adults.

Mental Health and COVID-19

Check in with yourself. It’s OK not to be OK. It is normal for situations like these to affect your mental health.

  • If you are in crisis, please contact the Mental Health Crisis Line (24 hours a day/7 days a week) at 613-722-6914 or if outside Ottawa toll-free at 1-866-996-0991.

  • If you (or your child) are experiencing thoughts of suicide or harming yourself, please call 9-1-1.

Stay connected to others in different ways. Check in with others by phone or other technology. Find positive coping strategies that work for you. For more resources, please visit our Mental Health and COVID-19 webpage.


Thank you again for all the actions you are taking as a community – these actions matter. Together we are making a difference.


CHNA History & Heritage walking tour

19 04 2020

CHNA history heritage

Recently representatives of Community Associations in Kitchissippi ward discussed activities that they had found to keep busy during this difficult time. We intend to post the ideas as we get them. If you have ideas please let us know.  The Civic Hospital Neighbourhood Association has very kindly provided a walking history and heritage tour of their neighbourhood. If you are looking for somewhere new to walk you might give it a try.

Good afternoon Dovercourt families:

14 04 2020

As you will have heard, the City of Ottawa has extended its closure of public facilities until June 30, which, of course, includes Dovercourt’s main building as well as our satellite locations. In the coming weeks, we will withdraw you from classes impacted by the closure and will refund either an entire or prorated amount for classes missed at Dovercourt.


March Break Camps:

All payments have been refunded.


Winter Session classes:

Refunds will be issued on a prorated basis; the value will be dependant on the number of classes that were not delivered.


Spring Session:

Refunds will be processed in full.


Memberships and passes: 

All payments have been suspended, and accounts will not be charged.


Afterschool and WAVE:

All payments have been suspended, and accounts will not be charged.


PD Days:

Refunds will be processed for all undelivered and undeliverable programs.


Private Music/Art Lessons at BSOMA and Dovercourt Personal Training:

All pre-purchased lessons will remain on your account; no refunds will be issued at this time.


Summer Camps:

As of today, summer camps have not been cancelled. We remain hopeful that buildings will reopen, and we can provide summer camp services to our community. We will continue to follow the regulations set by the City and local/national health organizations as we adjust for summer operations. Camp refunds will be issued if cancellations occur.


General refund information:

  • All online registrations will be refunded back to the credit card on file
  • All payments made in person or over the phone will be refunded as a credit on your account; then a refund will be issued by cheque and mailed to the address on file.
  • All payments made with credit will be refunded back as a credit on your account.
  • All Administrative Fees are waived.


We have many refunds to issue and will work our way through them as quickly as we can. The added steps involved with issuing refunds by cheque will have an impact on when you can expect to receive them, many out of our control. If you have not received your refund or account adjustment by May 21, please email us at, and we will follow up.


We thank you for your patience while we work through this very challenging time.


Dovercourt Recreation Assocation

13 04 2020
COVID-19 Letter to Community Associations 8.5 x 11 EN

Local groups collaborate on volunteer coordination to help most vulnerable through COVID-19

11 04 2020

Volunteers identified as critical for frontline agencies to deliver food and medications, to do telephone checks, and more

Wednesday, April 8, 2020; Ottawa — Today, Volunteer Ottawa and the Champlain Community Support Network (CCSN) announced enhanced platforms to recruit and deploy volunteers in response to COVID-19 related needs. Volunteer Ottawa will recruit, screen and train volunteers to meet a diverse range of identified needs across the region while CCSN will seek volunteers to support seniors and adults with disabilities.

The social services sector, local businesses, municipalities and public health authorities have been meeting for weeks at both the United Way East Ontario-led “COVID-19 CommunityResponse Table” and the City of Ottawa-led Human Needs Task Force to address evolving needs that unfold as a result of COVID-19 and physical distancing measures. Partners at the tables identified a need for a centralized, monitored approach to recruit, train, and deploy volunteers to support vulnerable people across the region.

In response to this need, Volunteer Ottawa is implementing a comprehensive outreach, recruitment, training and deployment strategy with the support of the City of Ottawa, the Ottawa Community Foundation and United Way East Ontario.

“Our community has shown they are ready and willing to lend their expertise and time to help people who need support during this critical time,” said Marie Eveline, Executive Director, Volunteer Ottawa. “We’re grateful to United Way East Ontario, the City of Ottawa, and the Ottawa Community Foundation for collaborating and enabling us to help strategically mobilizevolunteers so we can address these needs in a consistent and safe manner.”

“Many people are isolated or have health issues and require assistance getting groceries and necessities and accessing nutritious meals. Some also need telephone check-ins to monitortheir health and wellbeing,” said Nathalie Lafrenière, Executive Director of the Eastern Ottawa Resource Centre and a member of Champlain Community Support Network. “By having acentral location to manage interested volunteers, we can ensure everyone is properly trained,follows public health guidelines and stays safe throughout their experience.”

“Frontline agencies have told us that, since physical distancing measures came into place, consistently sourcing and training volunteers has become more difficult – especially since many volunteers in our communities are seniors,” said Michael Allen, President and Chief Executive Officer, United Way East Ontario. “This partnership of organizations will help us better manage volunteers and deploy them to support our community’s areas of greatest need.”

“In any crisis, it’s in our nature to want to help out wherever we can, to assist those most in need, said Mayor Jim Watson. “But coordinating that help is often one of the most challenging aspects, which is why we’re so grateful for the incredible experience and support of not one, but two local organizations – Volunteer Ottawa and Champlain Community Support Network – to help guide the efforts of residents who are being so generous with their time and effort.”

Earlier this week, the Champlain Community Support Network also launched a website where seniors can register to get help with grocery and meal delivery, telephone checks, and transportation to medical appointments. Seniors can register at

In early March, in partnership with Ottawa Public Health and dozens of organizations across the community sector, United Way launched an initiative to help support the most vulnerable in response to the Novel Coronavirus (COVID-19) affecting our region. This collaboration has enabled local problem solving, prioritization of needs, and collaboration. To learn more about supporting the initiative, or if you require community service assistance, please visit


For a list of volunteer opportunities available visit Volunteer Ottawa and CCSN websites: Volunteer Ottawa –
Champlain Community Support Network –


– 30 –

Note that interviews for this initiative will be coordinated via Zoom, Skype or FaceTime to adhere to physical distancing guidelines from public health authorities.

For more information, please contact:
Hayley Robateau
Manager, Media Relations and Communications, United Way East OntarioMobile: 613-898-6907
Twitter: @UnitedWayEO
Website :

Suzanne Seebach
Director, Programs & Communications, Volunteer OttawaMobile: 613-850-1298
Twitter: @VolunteerOttawa